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Wig Info |
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| Frequently Asked Questions |
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How do I choose a color?
How do I know what size to order?
How do I take care of a synthetic wig or hairpiece?
Can I return or exchange my wig?
What is the difference between synthetic hair and human hair?
Is human hair better than synthetic?
Can I have a wig made from my own hair?
How do I keep the wig on my head?
Why are some wigs more expensive than others?
How do I subscribe or unsubscribe from the newsletter?
Q: How do I choose a color?
When browsing our online catalog you can select a color from the select box next to the product image on the product page. If you have javascript enabled on your browser, you will see the color image appear below the picture of the product. Due to variations in web browsers, computer operating systems, and computer hardware, the image that is shown may not be an exact representation of the color of the product. If you are trying achieve an exact color match we recommend purchasing the color ring for the wig/hairpiece you are interested in purchasing.
Return the color ring within 30 days from the invoice date and the cost of the color ring, excluding shipping and handling, will be applied towards your purchase. Color rings are non-refundable and non-exchangeable.
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Q: How do I know what size to order?
Most of our wigs are available in an "average" size cap, but have adjustable straps inside to tighten or loosen the wig.
Some wigs come in a petite or large size cap and will say so in the description next to the wig in our catalog. If there is no mention of the wig's size it is assumed the cap is of "average" size.
You can view our Sizing Your Wig page for details on how to measure your head.
If there is a wig that you like and need it in a different size, please contact us. We can resize most of our wigs to fit any size head.
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Q: How do I take care of a synthetic wig or hairpiece?
See our Wig Care Tips page
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Q: Can I return or exchange my wig?
Exchanges must be made within 14 days from the delivery date. A 10% restocking fee is applied to all exchanges and refunds. Shipping and handling fees are non-refundable. A store credit will be issued for balances left after the exchange.
Refunds must be made within 7 days from the delivery date, excluding weekends and holidays. A 10% restocking fee is applied to all refunds. Shipping and handling fees are non-refundable. No exceptions will be made for merchandise arriving after the seven day refund period.
Costume wigs and breast forms are non-refundable, however, you may exchange them for another style and/or color. Restocking fees are applied to exchanges as described above.
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Q: What is the difference between synthetic hair and human hair?
Synthetic: easy to maintain (wash-and-wear), less expensive than human hair, easy to style, pre-styled
Human hair: more versatility, longer durability, custom styling and coloring available. You may use curling irons, steam rollers, hot rollers and blow dryers to change or enhance the style.
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Q: Is human hair better than synthetic?
Not necessarily...choosing between a human hair wig and a synthetic wig is more of personal preference. For example, a person looking for a wig that is easy to maintain and less expensive would choose a synthetic wig...a person looking for a wig they plan on wearing everyday and that they can curl themselves would choose a human hair wig.
Keep in mind that just because human hair wigs cost more it does not mean they are the "better" wig to buy. Many times a high quality synthetic wig looks more realistic than a low quality human hair wig.
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Q: Can I have a wig made from my own hair?
Yes. We make custom made wigs using our client's own hair, however, many times additional hair must be integrated to add thickness (normally it takes several heads of hair to make one wig). For more information on custom wigs, please contact our Custom Department.
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Q: How do I keep the wig on my head?
Our wigs have adjustable straps on the inside that may be tightened to hold the wig securely to your head. You may also purchase "snappy combs" (available through our catalog under "accessories") that may be sewn into the inside of the wig for additional security. These combs clip to your hair...they attach to very thin/fine hair and even short hair!
If you do not have hair, you can request to have "tape tabs" put into the wig for an additional cost. If you are using tape tabs you must purchase the transparent tape or adhesive (available through our catalog under "accessories").
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Q: Why are some wigs more expensive than others?
Like most items you purchase, price is a reflection of quality. The higher the quality...the higher the price. There are many different types of materials than can be used to make wigs, including various types of synthetic fibers and human hair. For example, some synthetic fiber is softer and silkier than other types, therefore, making the wig more expensive. Some materials used inside the wigs are lighter weight and more durable, therefore, increasing costs.
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Q: How do I subscribe or unsubscribe from the newsletter?
To subscribe to the World of Wigs newsletter, you must have an account on this website. If you'd like to create
an account, you can do so here.
How to subscribe or unsubscribe from the mailing list:
1) Log into your worldofwigs.com account
2) Click on "My Account"
3) Click on "Subscribe or unsubscribe from newsletters"
4) Check the box next to the desired newsletter(s). To unsubscribe, simply uncheck the box next to the undesired newsletter(s).
5) Click the continue button
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African American
Women
